DW2 Technologies ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact form submissions: name, email address, phone number, company name, website URL, and any details you share about your project.
- Quick booking / chat widget: name, email address, and phone number provided before starting a conversation.
- Blog and newsletter interactions: email address, if you choose to contact us or subscribe.
We also automatically collect limited technical information when you visit our site, including your IP address (used for spam and abuse prevention on form submissions) and general browser/device information through standard web server logs.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes or consultations
- Deliver the services you've engaged us for
- Send you information you've specifically requested
- Improve our website and services
- Detect and prevent spam, fraud, or abuse of our contact forms
We do not sell your personal information to third parties.
3. Third-Party Services
Our website uses a small number of third-party services that may process limited data on our behalf:
- Google Fonts — for typography (may load fonts from Google's servers)
- Calendly — for scheduling consultations, if you choose to book a meeting
- PayPal — for processing payments, if you choose to pay for a service
- Email/SMTP provider — to deliver contact form notifications to our team
Each of these providers has its own privacy policy governing how they handle data.
4. Cookies
Our website itself does not set tracking or advertising cookies. Third-party embeds (such as Calendly or PayPal, if used) may set their own cookies when you interact with them directly. See our Cookie Policy for details.
5. Data Retention
We retain contact form and enquiry data for as long as reasonably necessary to respond to your enquiry, deliver services, and comply with legal obligations. You may request deletion of your data at any time (see Section 7).
6. International Data Transfers
DW2 Technologies operates across multiple regions, including the United States, Canada, and India. By submitting information through this website, you understand it may be processed in a country other than your own, which may have different data protection laws than your home jurisdiction.
7. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us at hello@dw2technologies.com.
8. Children's Privacy
Our website and services are not directed at individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at hello@dw2technologies.com or via WhatsApp at +91 85069 51741.